At Luxury Terminal, we take pride in curating pieces that embody rarity, craftsmanship, and prestige. Many of our creations are classified as Exclusive & Limited Pieces. These are not ordinary items; they are rare editions designed for clients who value individuality, timeless design, and true luxury.

Here is what this means for you as our valued customer:

1. Final Sale Policy

If you place an order and wish to cancel it, please note that cancellations are only accepted within 4 hours of placing the order. We wait 4 hours before processing orders, so if you wish to cancel, kindly contact us within that time by dropping a "Hi" on +918010863744 and sharing your details (Order ID, Name, Address, Payment Method, and Amount). After reviewing your request, we will initiate your refund. However, please note that 3%–4% will be non-refundable due to bank charges.

We request you to double-check all details before placing your order, as once an order is fully confirmed, returns and cancellations are not allowed. Only exchanges may be considered, and that too subject to our team’s approval.

Important: All exclusive and limited-edition items are considered Final Sale. Due to their rarity and limited production, once purchased, they cannot be cancelled, exchanged, or returned. This ensures every client receives a product that is truly one-of-a-kind and untouched.

2. Authenticity & Rarity

Each piece undergoes strict quality checks and is accompanied by authenticity verification. Because quantities are extremely limited, owning one of these items signifies rarity—once sold, they are unlikely to be restocked or reproduced.

3. Craftsmanship & Detail

Exclusive pieces are often crafted with premium-grade materials, rare designs, or advanced techniques that set them apart from standard collections. They may also feature unique finishes, detailing, or customizations available only for a very limited number of clients.

4. High Demand & Priority Allocation

Given their limited nature, such pieces are often in high demand globally. Orders are fulfilled on a first-come, first-served basis, and we cannot guarantee availability once stocks are sold out.

5. No Cancellation Once Processed

Once your order is confirmed, our team immediately reserves the piece for you. Since these items cannot be resold as regular stock, cancellations are not permitted after processing begins.

6. Customer Responsibility

Clients are encouraged to carefully review product details, specifications, and sizing before purchasing. Our customer support team is always available to assist you with any queries prior to placing your order.

7. A Privilege to Own

Acquiring an exclusive or limited piece from Luxury Terminal is not just a purchase—it is an investment in heritage and prestige. It is a privilege to own something that only a select few in the world will ever possess.